Real Estate CRM · Built for Indian real-estate teams

One CRM for your project sales team. Capture, Call, WhatsApp, Book.

Capture leads from 99acres, MagicBricks, Housing.com, NoBroker, and Facebook. Route them project-wise to the right broker. Call, WhatsApp site-visit invites, and nurture till the buyer books — all from one platform built for Indian real-estate teams.

15+ years of CRM experience · 100+ Real Estate Clients · 1,00,000+ sales users
01Project pipeline
COURSES · THIS WEEK
New enquirySite visitTokenBooked
Ananta Heights 2BHK24 · 14 May
KW Horizon 3BHK18 · 14 May
Samdariya Residency Plot11 · 13 May
Coconest Villas9 · 13 May
02Broker dialer
LIVE CALL
Rohit Menon
3BHK enquiry — Ananta Heights
01:42● REC
Note: Wants floor plan + pricing; budget 1.2Cr
HotCallbackColdJunk
SIM · AUTO-LOGGED
03Buyer WhatsApp
STUDENT THREAD
Hi Rohit, your site visit for Ananta Heights is confirmed for Sat 18 May, 11 am. Address + map →
Floor plan PDF attached.
Can we reschedule to Sun?
TEMPLATE · APPROVED

Trusted by 100+ real estate companies across India

From single-project builders to 150+ broker channel-partner firms.

KW Group
Ananta Realty
Uptown Spaces
Hello Homes
Qubic Properties
Tara Devis Enclave
John Real Estate
Property Destination
Shri Key Housing
Alketbi Real Estate
Arham Promoters
T6 Realty
Coconest (Captain Real Estate)
Samdariya Builders
The Future Infra
Dwaraka Starline
Rasspaces
KW Group
Ananta Realty
Uptown Spaces
Hello Homes
Qubic Properties
Tara Devis Enclave
John Real Estate
Property Destination
Shri Key Housing
Alketbi Real Estate
Arham Promoters
T6 Realty
Coconest (Captain Real Estate)
Samdariya Builders
The Future Infra
Dwaraka Starline
Rasspaces
The problem

This is what real-estate sales chaos actually looks like.

Four failures, on every Indian builder and broker floor, right now.

01

Leads scattered across 5 portal dashboards.

99acres, MagicBricks, Housing.com, NoBroker, Facebook Lead Ads — each sends leads to a different inbox. Your RMs log in five times a day and still miss the fresh ones. By the time someone calls, the buyer has already spoken to two competing projects.

02

Site visits get confirmed, then never happen.

Buyer says "yes, Saturday 11 am". No one calls Friday to re-confirm. Saturday morning the slot is empty and your RM is staring at four more. The #1 real-estate sales leak.

03

Project-wise routing runs on a Google Sheet.

A hot 3BHK Ananta Heights lead lands on the plotted-land RM because rotation was manual. Two days later, the buyer has booked elsewhere.

04

RMs chat with buyers on their personal WhatsApp.

When an RM quits, the entire buyer conversation walks out the door. Sales head has zero visibility. No transcript for RERA audit. No context for the next RM.

Every property enquiry lands in one place. No more 5 portal dashboards.

Every property enquiry lands in one place.

Native integrations with the portals your team already uses. Bulk upload and mobile quick-add for walk-ins and CP referrals.

See all 15 integrations
8 LEAD SOURCES
99acres
PROPERTY PORTAL
MB
MagicBricks
PROPERTY PORTAL
Housing.com
PROPERTY PORTAL
NoBroker
PROPERTY PORTAL · VIA WEBHOOKS
Facebook Lead Ads
LEAD FORMS
Google Ads
WEB + ADS
Website & landing pages
OWNED FORMS
IM
IndiaMART
B2B ENQUIRIES
ALSO CAPTURED
Walk-ins & CP referrals
CRATIO
Lead hub
247
LEADS / MIN
1.3s
ROUTING
SALES PIPELINE · LIVE
New
42
₹6.2 L
IMAditya Sharma
₹85k
99Kavya R.
₹42k
Rohan M.
₹1.2L
Ishaan B.
₹68k
JDMeera V.
₹55k
Arjun P.
₹1.1L
Qualified
28
₹4.2 L
Sneha D.
₹58k
JDFaizal K.
₹2.1L
Divya N.
₹1.6L
IMKaran S.
₹92k
MBAnanya G.
₹1.3L
Demo
14
₹3.8 L
MBNikhil T.
₹1.8L
IMVikram J.
₹95k
99Pooja M.
₹2.4L
Rahul K.
₹1.5L
Won
3
₹4.2 L
99Priya S.
₹1.4L
IMSandeep R.
₹2.8L
8
Indian lead sources
out-of-the-box, no dev
0
spreadsheets
leads land native in CRM
1.3s
median routing time
territory-aware assignment
100%
sources unified
one pipeline, one report
The playbook

How Cratio runs project sales in four steps.

Capture → Distribute → Engage → Convert. Every step instrumented, nothing falls through.

01

Capture

Enquiry captured the moment a buyer submits on 99acres.

99acres, MagicBricks, Housing.com, NoBroker, Facebook Lead Ads, your website — all land in one inbox. Walk-ins and CP referral lists load in seconds.

02

Distribute

Auto-routed to the broker who owns that project and city.

Rules run on source, project, configuration (1/2/3BHK), budget, city, or round-robin. No more "who's calling this one?"

03

Engage

One-click call, WhatsApp site-visit invite, notes logged.

RM's phone rings the buyer — call recorded, disposition captured, next follow-up scheduled. Site-visit invite goes out on WhatsApp in the same flow.

04

Convert

Drip nurture runs till site visit → token → booking.

Automated nudges on WhatsApp keep warm buyers warm. Site-visit reminders the day before and morning-of cut no-shows. Token and booking stages fire confirmation workflows.

The product

The features your sales team opens every day.

Five capabilities your sales head uses every week — shipped in one product, not bolted on.

See every project's pipeline side-by-side.

  • One Kanban per project with stages you define — new enquiry → site visit → token → booked
  • Filter by broker, city, configuration, or source in one click
  • Drag a lead to "Booked" and the workflow fires the confirmation WhatsApp
app.cratio.co/pipeline
MTD · Q2 FY26
Sales pipeline
All
Mumbai
Delhi
BLR
New42
₹6,20,000
Aditya Sharma
Tata Motors
IndiaMART₹85,000
Kavya R.
Shubham Housing
99acres₹42,500
Qualified28
₹4,20,000
Rohan M.
Godrej
Facebook₹1,20,000
Sneha D.
Augmont
Google₹58,000
Demo14
₹3,80,000
Faizal K.
Edelweiss
Referral₹2,10,000
Closed won3
₹4,22,500
Priya S.
CozyNest
99acres₹1,40,000
What you can do

Six ways real-estate teams run Cratio.

Every builder and broker firm runs slightly differently. Here's how the most common workflows land inside Cratio.

Project-wise & city-wise lead distribution

Route 3BHK enquiries to the 3BHK team, plot enquiries to the township team, Mumbai leads to Mumbai brokers. Rules run on source, project, configuration, budget, or round-robin.

Broker targets & leaderboard

Daily calls, talk time, first-response time, site visits, bookings, revenue per broker. Live leaderboard on the Manager KPI dashboard — no separate BI tool.

Project-specific drip nurture

Separate WhatsApp cadences per project and per stage. Pre-launch buyers get teaser content; launch buyers get pricing; RTMI buyers get possession updates.

Sales workflow

Enquiry → site visit → token → booking → agreement. Stages you define, automations that fire on each move.

CP referrals & walk-in capture

Mobile quick-add captures a site-office walk-in in 15 seconds. Channel-partner referral lists bulk-upload in one click. Same pipeline, same distribution rules.

Co-applicant & family WhatsApp

In Indian real-estate, the buyer's spouse or parent is in every decision. Send floor plans and site-visit confirmations to both numbers — logged against one lead.

CUSTOMER STORY
"

Before Cratio, our RMs were chasing 99acres leads in one tab, MagicBricks in another, and WhatsApping buyers from their personal phones. Site-visit no-shows were killing our Saturdays. Within a month every portal enquiry was landing in one pipeline, the broker who owned the project got the lead in seconds, and the WhatsApp site-visit reminders started going out on their own. Our Saturday no-show rate dropped and our team actually started trusting the system.

HS
Aditya Nair, Head of Sales, Ananta Realty, Mumbai
RESULTS
First-response time
3× faster
Portals in one pipeline
5
Brokers on one dashboard
35
Proof

The real-estate teams we serve.

From a 5-RM broker firm to a 150-user multi-project builder — one CRM, transparent pricing, every major Indian property portal.

100+
real estate companies on Cratio
15+ years
serving Indian sales teams
Every
major property portal — native or via no-code
Why Cratio

Generic CRM bends. Cratio is shaped for real-estate sales.

A project-sales team runs on project pipelines, site visits, WhatsApp, and the broker's own phone. Most CRMs were built for enterprise B2B and bolt these on. Cratio ships them in the box.

Generic CRM bends. Cratio is shaped for real-estate sales.
CapabilityGeneric CRMCratio Real Estate CRM
Project-wise lead distributionManual tags, built by your adminBuilt-in: route by source, project, configuration, budget, city, or round-robin
Indian property portals (99acres / MagicBricks / Housing / NoBroker)Zapier or custom API, extra costNative integrations — 99acres, MagicBricks, Housing.com, Facebook Lead Ads, IndiaMART, JustDial shipped; NoBroker + CommonFloor via Webhooks / Make / Pabbly / n8n
Broker mobile dialer with SIM call trackingSeparate dialer tool, separate licenceNative Android + iOS app with SIM call tracking and recording
WhatsApp Business API (site-visit invites, floor plan sends)Add-on module or third-partyIntegrated Inbox, Templates, Campaigns, Chatbot, Automation — bundled in Pro
Project lifecycle stages (pre-launch / launch / RTMI)Generic "New → Qualified → Won"Stages you define: enquiry → site visit → token → booking → agreement
Co-applicant / family WhatsAppBroker's personal phoneWhatsApp templates to co-applicant number, logged against one lead
Site-visit reminder & no-show automationManual calendar entryT-24h + morning-of WhatsApp reminder flow, built with Workflow Automation
Broker targets & leaderboardSeparate BI toolBuilt-in — calls, talk time, first-response, site visits, bookings per broker
CP referral & walk-in captureExcel, re-keyed laterMobile quick-add and bulk Excel upload — same pipeline, same distribution rules
Simple PricingComplex tiers, upsells₹399 / ₹599 per user/month, published. 18% GST extra.
FAQ

Questions real-estate sales heads ask.

Still stuck? Write to support@cratio.com or book a 20-minute walkthrough.

99acres, MagicBricks, Housing.com, Facebook Lead Ads, IndiaMART, and JustDial are native integrations — enquiries flow in live, no CSV export. NoBroker, CommonFloor, and any other portal connect through our API, Webhooks, or no-code route (Make, Pabbly, n8n, Zapier) — setup takes minutes, not weeks.

Run your project sales on one CRM.

CRM, broker dialer, WhatsApp — bundled for Indian real-estate teams. 14-day free Pro trial, no credit card.

Book a demo Start 14-day free trial